Emergency Services

HUGHES delivers emergency business Internet solutions to businesses impacted by catastrophic disasters.

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Do you need immediate network connectivity for your business? Get your mission-critical applications back online with HughesNet® Emergency Business Internet service! Hughes has you covered!

Do you need immediate network connectivity for your business? Get your mission-critical applications back online with HughesNet® Emergency Business Internet service! Hughes has you covered!

Hughes offers a rapid response program to provide emergency network connectivity to businesses impacted by catastrophic disasters. Our ordering process is simple. You’ll get expedited installation, so your Internet access is up and running quickly. To give your business the flexibility it needs, HughesNet Emergency Business Internet is offered as a two month service commitment which then converts to a month-to-month service.

Emergency Business Internet service may be installed and activated within 1-3 days of your order, assuming the HughesNet installer is granted immediate site access and electricity is available.

With download speeds up to 5.0 Mbps1 and upload speeds up to 1 Mbps1, this service is perfect for getting your mission-critical applications back online—fast!

1 Stated speeds not guaranteed. Actual upload speed will likely be lower than speed indicated during peak hours. Download speeds may be temporarily slowed in cases when system usage exceeds the download threshold for an extended period of time. See the HughesNet Fair Access Policy for more information at legal.hughesnet.com.

Benefits of Emergency Services

  • Immediate response- professional installation typically in 1-3 days
  • Business continuity for your operations
  • Secure broadband connectivity
  • Flexible term commitment (month-to-month after initial 2-month commitment)
  • 24/7 live technical support
  • On-site Maintenance (next business day or same day)

Each business location must be in the contiguous U.S. and have a clear view of the southern sky. A HughesNet certified installer will be dispatched to complete an expedited installation (Hughes will attempt to install each site within 3 days from the time of order). Expedited installation requires that access to your site and electrical power is available, as well as permission to install the satellite dish at the location.

The professional installer will bring and install the required equipment, and then will connect the satellite modem to your LAN to insure you have broadband connectivity. The satellite modem will link to a satellite dish (antenna) that’s typically mounted on the roof of your commercial building. The satellite dish sends and receives information (i.e., intranet, e-mail, Web pages, POS transactions); and delivers it to your computers almost instantly.